Privacy policy

This page explains what personal data MsPinaySmm (https://panelos-pinay.c-dl.com) collects, why, and what rights you have.

1. Data we collect

  • Account: username, email, password (stored encrypted, we never see it), language, currency and time zone.
  • Orders and payments: the links you order for, amounts, balance history, and the payment reference given by the payment provider. We do not store card numbers.
  • Technical data: IP address, browser and sign-in dates, used for security, fraud prevention and to keep your account safe.
  • Support: the messages you send us in tickets or by email.
  • Newsletter: your email, only if you subscribe.
  • Chat: the messages you write in the chat (and your email if you leave it), so our team can follow up. When the chat assistant is on, your messages are sent to our AI provider to write the answers. Chats are deleted after 180 days without a message.

2. Why we use it

  • To create your account, deliver your orders and keep your balance.
  • To prevent fraud and abuse, and to protect the panel.
  • To answer your questions.
  • To send emails about your account and the service (new password, ticket answers, important changes). Offers and promotions are only sent if you subscribed, and every one has an unsubscribe link.

3. Who receives it

  • The service providers that deliver an order receive the link you ordered for, never your name or email.
  • Payment providers receive what they need to process your payment.
  • Our hosting and email providers store and send data for us.
  • We never sell your data.

4. Cookies

We use the cookies needed for sign-in, security and your preferences (language, currency). If a live chat or statistics tool is turned on, it may set its own cookies.

5. How long we keep it

Account and order data are kept while your account is open and as long as the law requires for accounting. Technical logs are kept for a limited time. You can ask us to close your account.

6. Your rights

You can ask to see, correct or delete your data, or to stop receiving emails. Write to . We answer within 30 days.

7. Security

Passwords are encrypted, the site uses HTTPS, and two-factor sign-in is available in your account.

8. Changes

We may update this page. The date at the top shows the last change.

9. Contact